We provide a number of options for you to purchase tickets at our theater locations or online. If you are an ArcLight Member, you can save $1 on each ticket purchased using our website or apps.
When purchasing tickets on arclightcinemas.com or automated ticket kiosks at the theater, you will first be offered the best seats available. You then have the option to purchase those seats or click and select any other open seats that you prefer. The best available seats are considered those closest to the center of the auditorium.
Your reserved seats are indicated on your ticket (whether picked up at the theater or printed at home). The seat information consists of a combination of letters and numbers in two fields (e.g., A 26, Z 25a, etc.). The first field contains the row information (one or two letters) and the second field has the seat number. For example, A 26 refers to seat number 26 in Row A, and Z 25a refers to seat number 25a in Row Z. In the auditorium, row letters are located on the floor next to the aisle, and seat numbers are printed in the center of the seat headrest.
In order to assure an uninterrupted movie experience for our guests, ArcLight does not allow seating after the feature film begins. With no commercials and a limited number of previews, the feature film begins promptly, less than 10 minutes after the scheduled show time.
ArcLight Presents... is a year-round program curated and hosted by ArcLight Cinemas. It offers you the opportunity to experience an exciting selection of archival, digital, and first-run films, all in the very best environment.
The program features anniversary screenings, restorations of classics, exclusive engagements of new films, intimate Q&As with filmmakers, and more.
Premium Members receive two free ArcLight Presents... tickets when they sign up for an ArcLight Membership.
ArcLight guests can enjoy a glass of wine, beer, martini, or other favorite drink in one of our special 21+ screenings. Admission is restricted to guests age 21 and over. Each guest will be required to show valid photo identification at the box office and again when entering the 21+ auditorium.
These are special screenings usually scheduled for evenings from Thursday through Sunday. At Sherman Oaks, 21+ shows are generally scheduled every evening.
Dolby® Atmos™ is an audio system that delivers a more realistic and dramatic soundfield to the moviegoing audience. Filmmakers can precisely position sounds anywhere in the theater, creating audio that envelops the audience, even overhead. Currently, we offer Dolby Atmos movies at several locations: Bethesda, Chicago, La Jolla, Santa Monica and Sherman Oaks.
High Frame Rate (HFR) displays films with more images, or "frames," per second than a standard print of a movie. This results in a more realistic, clear, and crisp picture. A movie offered in High Frame Rate will be designated (HFR) on its ticketing page.
You will receive a Membership card when you sign up in the theater. If you sign up online, a card will not be mailed to you, but you can obtain one at any of our locations. To earn points online with or without a card, simply log in with your user name and password. In theater, we can look up your Membership information using your phone number. Kiosk purchases require a Membership card for you to earn points.
You can purchase a Membership on behalf of another person, as long as you have their information and they agree to the Terms and Conditions. ArcLight Membership is not designed to be gifted; therefore the gift recipient will not receive any special notification.
The ArcLight Membership program rewards members with Silver Circle benefits once they have visited any ArcLight theater six or more times throughout their annual membership term.
A full list of our Membership circles and their associated benefits can be found on our website at ArcLightcinemas.com/membership.
The ArcLight Membership program rewards members with Gold Circle benefits once they have visited an ArcLight theater 12 or more times throughout their annual membership term.
If you know you have multiple accounts, you can contact your local ArcLight cinema, and they will help merge your existing accounts. It may take up to seven days to process your request.
The Membership dues of $15 are refundable within the first 30 days from payment providing no benefits have been used or redeemed from the account. Refunds can be processed only by visiting or calling a theater location.
If you have location services enabled on your mobile device, the mobile site can automatically detect your closest location. (You might need to give the site permission to do so.) You can also select a location from the location menu.
At this time, you cannot purchase an ArcLight gift card through the mobile site. You can visit our full site or purchase gift cards through participating retailers or in theater.
ArcLight gift cards may be purchased online or at any theater location. Gift cards are sold in $5 increments from $10 to $200 in value.
Purchase gift cards online by clicking the Gift Cards link at the top of the page. You can place an order for four (4) gift cards or less by clicking Buy a Gift Card. For larger orders, click Buy Bulk Gift Cards. You will be required to create an account.
No, we do not accept Pacific Theatres gift cards or passes at ArcLight Cinemas.
ArcLight Cinemas prides itself in providing all guests with an excellent movie-going experience. We welcome guests with disabilities and offer the following accommodations and auxiliary aides:
Should you need special assistance for yourself or another guest with a disability - or should you have any comments or suggestions for improvement to share - please contact a theater manager on duty at each location, or contact Guest Relations by phone at 800.371.3111; by email; or by mail at ArcLight Cinemas, 120 N. Robertson Blvd., Los Angeles, CA 90048, Attn: Guest Relations.
For the comfort and safety of our guests, we will not permit large bags or large items into the building including but not limited to backpacks, luggage, and large shopping bags. All other bags are subject to search and we reserve the right to refuse admittance.
The safety of our guests and crew is extremely important. While we cannot share specific details, we have an ongoing partnership with security and law enforcement organizations. We are constantly assessing the changing environment and taking measures to address security in our theaters.
We do not allow masks or face paint that covers the face. We also do not allow props (including those that are illuminated) that would be a safety or trip hazard.
We receive many charitable donation requests for movie passes, event sponsorships, and other contributions. ArcLight Cinemas is proud to support our community, and we allocate all of our available donation funds to pre-determined, select organizations including Citizens of the World Charter Schools, Will Rogers Motion Picture Pioneers Foundation and Variety - The Children’s Charity. We feel this is the most effective use of our charitable giving program and therefore, we are unable to fulfill additional requests. We thank you for your understanding and wish you all the best in your efforts.
Please contact us with further questions or comments via email by clicking here. We will do our best to respond in a timely and useful manner during our regular business hours (10 AM to 6 PM, daily).
If you are a current or former employee, please send inquiries related to your employment to firstname.lastname@example.org.
If you need immediate assistance, you may visit a theater location, or call directly at the following numbers during theater operating hours (11:00 AM to 11:00 PM).
For only $15 annually, benefits include:
A credit card is required for gift card transactions. Why?
$1 off every ticket purchased online, plus no added fees.
Everything you purchase at ArcLight earns you points that you can redeem for savings at the box office, café, concessions, or gift shop. Plus, you can redeem points online!
ArcLight Presents... is a year-round program curated by ArcLight. It features an exciting selection of archival, digital, and first-run films, all in the very best environment (tickets valued at over $28).
Our gift to you. Celebrate your birthday with one free visit. Valid for 30 days beginning on your birthday.
Order a regular-size popcorn, and receive a large size at no extra cost as a Silver Circle Member. Valid on every visit.
Treat yourself to a coffee, snack, or meal at a special Silver Circle Member price. Valid on every visit. Available at locations with coffee bars.
Our Gold Circle members will have the opportunity to purchase tickets for select titles before the general public.
Purchase a gift for a cinephile friend (or yourself) at our gift shop, and enjoy 10% off as a Gold Circle Member. Valid on every visit.
Receive invitations for you and a guest to attend Member-only parties, advance screenings, and Q&As with filmmakers.
A monthly gift that highlights what makes ArcLight special.
Check out our FAQ page
¹ valid on every visit
² available at locations with coffee bars
See full Terms and Conditions for program details